About Us

New Products

Service Item	Service Description
Inquiry Response	Provide an initial reply within 5–10 minutes after receiving inquiries, and deliver a formal quotation within 24 hours.
Technical Consultation	Offer 7×24-hour online technical support, including free product selection guidance and customized compressed air system solutions.
Factory Visit	Welcome on-site factory inspection and online video factory tours. All visit requests will be responded within 48 hours.
Authenticity Guarantee	All delivered equipment adopts 100% original factory parts, without refurbished or aftermarket replacement parts.

Service Item	Service Description
Standard Order Delivery	Standard 380V/50HZ models are in stock, with shipment available within 40 working days.
OEM / ODM Customization	Support custom branding, color and voltage. Custom production cycle: 30–70 working days.
Pre-shipment Testing	Every equipment undergoes full performance testing and strict quality inspection before delivery.
Packaging & Transportation	Adopt standard export wooden packaging, fully compliant with international sea freight transportation requirements.

Service Item	Service Description
Warranty Policy	Consumable parts enjoy 3–12 months warranty; core components follow the official manufacturer’s warranty standards.
After-sales Response	24-hour online consultation for parts and equipment faults. Remote technical support will be provided within 2 hours for urgent installation and quality issues.
Equipment Maintenance	Long-term maintenance service is provided after warranty expiration, only charging spare part cost price.
Fault Handling	Remote troubleshooting guidance will be arranged within 30 minutes after receiving repair requests.
Spare Parts Supply	Adequate spare parts inventory ensures fast and stable supply.
Remote Technical Support	7×24-hour free online technical guidance and remote fault diagnosis.
Professional Training	Free online installation & commissioning guidance, as well as operation and maintenance training for customer staff.