FAQ

  • How can the operational efficiency and reliability of a compressor be improved?

    A good maintenance plan can make the most of your investment and efficiently manage your resources. You don't have to worry about parts inventory, equipment monitoring, maintenance operations, or repairs.

  • The reason why Atlas Copco service technicians truly stand out?

    Atlas Copco service technicians are fully trained and highly skilled. They are eager to listen to your needs and can provide ideal solutions. They receive strong support from global service organizations both worldwide and locally.

  • Why choose Atlas Copco air compressors?

    Reliable Air Compressors
    Choosing an Atlas Copco compressor means choosing the technology of a manufacturer that has been actively advancing compressed air technology for over 150 years.
    Low ownership cost  
    Our air compressors use drive motors with modern designs aimed at energy saving, which can reduce energy consumption and extend service life, ensuring low ownership costs!
    Excellent After-Sales Service
    Our team of technicians is professional and dedicated, ensuring your air compressor system operates excellently, guaranteeing high energy efficiency and the longest possible uptime.

  • The price is a bit high; other brands are significantly cheaper.

    I understand. However, our machines use permanent magnet variable frequency motors, which are about 30% more energy-efficient than standard fixed-speed models; the extra cost is quickly recouped through electricity savings within a year.

  • Our factory has significant fluctuations in air demand; which model is best?

    The permanent magnet variable frequency model is the best choice. It automatically adjusts its speed based on air demand—producing only the air that is actually used—so no electricity is wasted.

  • Are the air compressor parts you sell genuine OEM products? How can I verify this?

    They are all genuine OEM parts in original packaging. Each part bears the manufacturer's code and an anti-counterfeiting label, which can be verified on the official website. If you receive a third-party or refurbished part, we will provide a full refund and ship a brand-new OEM replacement.

  • What if I don't know the machine model? How do I find the right parts?

    Just provide a photo of the equipment nameplate, the serial number, or the model number. Our technicians will quickly identify the compatible parts. If there is a mismatch, we cover the round-trip shipping costs and exchange the part for the correct one free of charge.

  • Can the machine's capacity be expanded if our air demand increases?

    A single unit cannot be directly expanded. However, during the initial selection process, we consider your production expansion plans for the next 2–3 years to recommend the right model, or we might suggest a parallel setup for flexible operation.

  • Do you support remote monitoring? Our headquarters wants to view the status of equipment across different factory sites.

    Yes, we do. We offer an IoT module that allows you to view real-time operating data, fault alerts, and energy consumption analysis via a mobile app or PC, making centralized management easy.

  • Are there discounts for bulk purchases of parts?

    We offer tiered discounts for bulk purchases. If you sign an annual maintenance or long-term supply agreement, you can lock in prices for the duration of the contract; your purchase price remains unchanged even if market prices rise, and we also prioritize stock availability for you.

  • How much electricity does this permanent magnet variable frequency model save compared to a standard fixed-speed model?

    Generally, it saves over 30%. Fixed-speed compressors run at full speed regardless of air demand, resulting in wasted electricity during unloading periods. In contrast, permanent magnet variable-frequency drive (VFD) compressors automatically adjust their speed based on actual air consumption—producing exactly what is needed.

  • Can the VFD system keep up with significant fluctuations in air demand?

    It certainly can. We support stepless speed regulation from 40% to 100%; the unit operates at a lower frequency when demand is low and automatically ramps up when demand increases. Furthermore, VFD control minimizes pressure fluctuations, keeping them stable within ±0.1 bar, which ensures consistent performance for precision pneumatic tools.

  • The machine generates a lot of heat, raising the workshop temperature in the summer. Is there a solution?

    Yes—installing a waste heat recovery system. The substantial heat generated during compressor operation can be recovered to heat shower water, provide workshop heating in winter, or even supply heat to production lines. Recovery efficiency can exceed 70%. One company, for instance, saw its monthly steam consumption drop from 3,200 tons to 250 tons after installation, saving over 3 million annually. It is essentially free thermal energy—it would be a waste not to utilize it.

  • With so many energy-saving measures, isn't the initial investment quite high?

    There is an upfront investment, but the payback period is short. Typically, the cost is recouped within one to two years through electricity savings alone.

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